When we discuss a piece of monitoring software that you would like writing and I tell you that we can collect any data that you want, but you have to tell me what you want reports on up-front so that the data can be collected. If you then send me those requirements 24 hours before you need the report generating my response will not be “right away Sir. I’ll magically collect all those data you didn’t tell me you needed.”, My response will be pithy and anglo-saxon.

Love and Hugs,
Huw